1. Information we collect
Depending on how you use CASE University, we may collect:
- Account information such as your name, email address, authentication identifiers, profile information, and preferences.
- Learning information such as enrollments, lesson progress, assessment attempts, scores, completion status, and certificates.
- Subscription and transaction metadata needed to manage paid services. Payment-card details may be processed directly by our payment provider rather than stored by CASE University.
- Technical information such as device, browser, IP address, timestamps, diagnostic events, and security logs.
- Communications and support information you voluntarily provide.
2. How we use information
- Provide, operate, authenticate, and secure CASE University.
- Maintain course enrollment, progress, assessments, and certificates.
- Manage subscriptions, entitlements, billing status, and customer support.
- Detect fraud, abuse, unauthorized access, and technical problems.
- Improve platform reliability, usability, curriculum, and learner experience.
- Comply with applicable law and enforce our agreements.
3. How information may be shared
We do not sell personal information in exchange for money. We may share information with service providers that help us host, secure, authenticate, communicate, process payments, analyze performance, or otherwise operate the platform, subject to appropriate contractual or legal protections.
Information may also be disclosed when required by law, when reasonably necessary to protect rights or safety, in connection with a corporate transaction, or when you direct or authorize us to share it.
4. Learning records and certificates
CASE University stores learning progress and assessment records to provide course functionality. Certificate verification may expose limited certificate information necessary to confirm that a certificate is valid. Public verification is designed to avoid exposing unnecessary account identifiers or contact information.
5. Data retention
We retain information for as long as reasonably necessary to provide the services, maintain legitimate business and security records, comply with legal obligations, resolve disputes, and enforce agreements. Retention periods may vary by data type.
6. Your choices and rights
Depending on your location, you may have rights to request access, correction, deletion, portability, or other treatment of eligible personal information. Requests may require identity verification. See our Data Deletion page for deletion instructions.
7. Children and younger learners
CASE University may offer educational material suitable for a broad audience, but account eligibility and consent requirements depend on applicable law. Parents or legal guardians should supervise minors where required. We do not knowingly use the service to solicit sensitive personal information from children in violation of applicable law.
8. Security
We use administrative, technical, and organizational safeguards designed to protect information. No online system can guarantee absolute security. See our Security page for additional information.
9. Changes to this policy
We may update this Privacy Policy as the service, law, or our practices evolve. The updated date shown on this page identifies the current version.
10. Contact
Privacy questions and requests can be submitted using the information on the CASE University Legal Contact page.